Customer Reviews

We love our customers...and they love us right back!

Providing a positive customer experience is at the heart of everything we do at The Lab. Take a few minutes to read our latest reviews to see how much our customers appreciate what we do. You can view more reviews on Google and on our Facebook page.

Facebook Reviews Google Reviews

I brought my 3D printer in because I couldn’t remove the nozzle and it wasn’t printing correctly. They were able to remove and replace the nozzle and discovered that the extruded was malfunctioning as well which they also fixed. Great turn around time, friendly staff, and amazing repair! I’m so glad I found them!!!

Wendy T. — Google Review

I highly recommend Lyle and his staff. They have great attitudes, and they are so efficient at their work! My screen protectors were replaced perfectly! Thank you!

Angela H. — Google Review

I contacted The Lab in total panic my small business computer died. They managed to get us all backed up, saved us everything and got us up and running on a new computer in a very timely manner. Without their knowledge and help I would have had to redo weeks of work and lost a lot of money. THANK YOU

Lacie F. — Google Review

The staff was awesome! Very knowledgeable and walked me through issues that I had with other devices. All while keeping a smile on their faces. Thank you for the fast and good quality service!

James J. — Google Review

Amazingly talented and generous repair shop. Honestly I’ve been to a half dozen in three states and no one is even close. So helpful. Outstanding customer service. Very trustworthy.

Colin W. — Google Review

Prompt, helpful, knowledgeable. Got my circuit board in my 2001 hot tub working again. Highly recommended.

Joe H. — Google Review

The Lab is the spot for your device to be serviced. I broke my screen a few months back. Lyle fixed it with a 100% guarantee. A few days later it started cracking again. I brought it in for him to see. Even though I just finally brought it in for a free replacement (because the summer was so crazy and his hours clashed with mine) he still covered it free of charge! Thank you so much.

– Via Facebook

Jonathan Edwards — Warsaw, IN

I wanna say as shattered as my sons phone was I wasn’t sure there was any hope?? But Thanks to The Lab and Lyle for coming to the rescue he fixed it and it looks like new:) I highly recommend this place great price and amazing friendly service! Thanks again!

Rhea Peachey — Nappanee, Indiana

After spilling water on my MacBook Pro, I thought it was a goner for sure! Lyle went above and beyond fixing it and ensuring that it was in good working order. He was very professional and did a fabulous job communicating any issues that arose while also giving me status updates on it’s current condition. Highly recommend them to anyone.

– Via Facebook

Aubrey Eastway — Syracuse, Indiana