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Exciting New Changes to Better Serve Our Customers

General

Headshot of Lyle Schrock, owner of The Lab Posted by: Lyle Schrock 2 months ago

We’ve got some exciting changes happening at The Lab, and we can’t wait to share them with you! With the tech landscape constantly evolving, we’re shifting gears to focus more closely on what matters most to our customers: handheld devices and Apple computers.

Headshot of Lyle Schrock, owner of The Lab

Don’t worry, though, owner Lyle Schrock is here to stay, and The Lab is just as committed to quality service as ever.

What Changes To Expect

Moving forward, we’re narrowing our repair services to specialize in smartphones, tablets, and other handheld devices (Apple products included!). We’ll no longer be repairing non-Apple computers, drones, or gaming consoles. 

Why the shift? As more people rely on their phones and tablets every day, we want to be laser-focused on giving you the best possible service in this area.

“I’m excited about this new direction,” says Lyle. “It’s all about focusing on one thing and doing it really well. By honing in on handheld devices and Apple computers, we’re confident we can make even more of our customers happy.”

Teaming Up with Warsaw Area Computer Doctors (WACD) for Your Non-Apple Computer Needs

And that’s not all! We’re thrilled to partner with WACD to ensure you still have access to top-notch support for non-Apple computers. WACD will take care of your endpoint protection, managed antivirus, weekly computer patching, managed RMM, and regular maintenance.

Plus, here’s a bonus: If you mention the code “SMILES24” when you book your repair with WACD, you’ll get two months of their services free!

Stay in Touch for More Updates!

This new chapter is just getting started, and we’d love for you to join us on the journey. Be sure to follow us on social media for all of our latest updates.

The Lab Is Always Here To Help

Need help repairing your smartphone, tablet, or Apple computer? Schedule a repair appointment online using the button below, or stop in and see us at our storefront in downtown Warsaw during our regular business hours.

Our Hours

Monday: 10am – 5pm

Tuesday: 10am – 5pm

Wednesday: Closed

Thursday: 10am – 5pm

Friday: 10am – 7pm

Saturday: 10am-2pm

Sunday: Closed