When you bring your phone (or any other device) into The Lab, you’ll be greeted by one of our expert repair technicians. We’ll take the time to talk with you about the issues you’re having with your device before diagnosing it.
Once we identify what type of repair your device requires, we will give you a quote on the time and cost of the repair. We’re here to walk you through the process, making it easy to understand exactly what’s involved in your repair.
If we have the parts we need to repair your device here at The Lab, we can generally complete most repairs within a few hours. If you bring in an iPhone that needs a repair, we almost always have those parts on hand. You can either leave your phone with us and come back at the proposed repair time or wait in our comfortable lounge area while we repair your device.
If we need to order parts to complete your repair, it will likely be completed within a few days.