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We Can Fix That: Phone Screen Problems

Tuesday, February 18, 2020

Technology isn’t perfect, and we’ve all experienced phone screen problems that we can’t figure out how to fix. Whether your screen is cracked, the touch screen won’t work,  or you can’t figure out how to fix the zoom, The Lab is here to help.

Check out our list of some of the most common smartphone screen problems below and our recommended fixes.

Before you start trying to figure out why your phone is having screen problems, remember to back up your data. If you aren’t sure which backup solution is best for you, read our blog post about data backups to learn more.

Top 6 Smartphone Screen Problems

Frozen Phone Screen

Having your phone screen freeze is frustrating, but it’s usually a simple fix. If you have an older phone or one that’s maxed out on storage space, your screen may start to freeze more often. Restart your phone to see if that fixes your problem. If that doesn’t work, and you have an older phone with a removable battery, try removing your battery, then putting it back in your phone before you restart it.

For newer phones, you can perform a “soft reset”. The buttons you need to press will vary depending on the generation of your iPhone. For most iPhones: press and release the volume down button, then hold down the power button. When you see the Apple logo appear on your screen you can release the power button.

For a Samsung phone, hold down the volume down button and the power button for 7-10 seconds. When you see the Samsung logo appear on the screen you can let go of those buttons.

Vertical Lines On The Screen

The most common cause of vertical lines on your iPhone’s screen is damage to the phone itself. It usually means that your phone’s LCD (Liquid Crystal Display) is damaged or it’s ribbon cables are bent. Most of the time this type of damage is caused by your phone taking a hard fall.

Zoomed In iPhone Screen

If your lock screen has the “Zoom Out” feature enabled, it can be difficult to disable. To get around that you can double-tap your screen with three fingers to turn it off.

Flickering Screen

If your phone’s screen display is flickering, there are a variety of causes depending on the model. Screen flickering problems can be caused by an app, software, or because your phone has been damaged.

Completely Dark Screen

A totally dark screen usually means there is a hardware issue with your phone. Occasionally a software crash can cause your phone to freeze and turn dark, so it’s best to bring your phone into our experts at The Lab instead of trying a hard reset at home. 

If you risk trying a hard reset of your phone at home you can lose a lot of your data. If you bring your phone into The Lab we can determine if the issue is related to your phone’s screen, board, or other components.

Sometimes the problem with your screen can be solved by doing a simple “soft reset” rather than a hard reset that risks wiping all of the data off your phone. Just follow the instructions outlined earlier in this post to try that simple fix.

Touch Screen Glitches

Touch screens work by being able to sense which part of your screen is being touched, then deciding which actions you’re trying to take. If your touch screen is glitching, bring it into The Lab and we can take a look and see what is causing this malfunction.

The most common cause of a touch screen problem is a crack in the touch digitizer. This problem can be solved by simply replacing the screen on your device.

Trust Your Phone To The Repair Experts At The Lab

alt+"lyle schrock sitting at a table at the lab in warsaw fixing a cell phone screen

If you’re having a phone screen problem that isn’t listed above, or if any of those fixes don’t work, bring your phone into The Lab. Our certified repair technicians are always here to help.

The Lab is located in the heart of downtown Warsaw at 120 E. Center Street, Suite A. We’re open until 5pm Monday-Friday and until 2pm on Saturday.

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